cctss.tri-c.eduITS Service Catalog

Toggle navigation Find Services All Student Services Comdoc Services - Xerox Devices Desktop Services Enterprise Application Services Enterprise Resource Planning Network and Phone Services Office of Safe and Secure Computing Project Management Office (PMO) TechNow I want to... Change My Password Access Employee Email and Office 365 Access Student Email and Office 365 Setup email on a mobile device Get a Student Worker Access to a Computer Get Access to a Department Network Drive Get Access to a Public Folder Get Wireless Access Get Remote Access (VDI / VPN) Have my Xerox Device Serviced Move a Device (phone, workstation, printer) Request a Desktop Computer & Phone for New Employee Request a Modification to Banner Request a My Tri-C SMART Report Request a New Printing Device Request a Public Website Form Reset My Password Activate a WebEx Account for Faculty and Staff Move my Office Location Install Jabber Install Software Request Adobe Software/License Get HelpSecurity Securely Work from Home Fact Sheet Employee Security Awareness Training for FY 2019 Email Considerations - Sending Sensitive Information HOVER Training Handout Laptop Security and Safety Reporting Spam Safe Computing at Home Guide Summary of Information Security Practices for Employees Top 10 CyberSecurity TipsHome I want to... Change My Password Access Employee Email and Office 365 Access Student Email and Office 365 Setup email on a mobile device Get a Student Worker Access to a Computer Get Access to a Department Network Drive Get Access to a Public Folder Get Wireless Access Get Remote Access (VDI / VPN) Have my Xerox Device Serviced Move a Device (phone, workstation, printer) Request a Desktop Computer & Phone for New Employee Request a Modification to Banner Request a My Tri-C SMART Report Request a New Printing Device Request a Public Website Form Reset My Password Activate a WebEx Account for Faculty and Staff Move my Office Location Install Jabber Install Software Request Adobe Software/License Student Services Comdoc Services - Xerox Devices Desktop Services Enterprise Application Services Enterprise Resource Planning Network and Phone Services Office of Safe and Secure Computing Project Management Office (PMO) TechNow View all services Request ITS ServicesCOVID-19 Tech Resources [] System Status All systems are up and operational Security Resources Securely Work from Home Fact Sheet Employee Security Awareness Training for FY 2019 Email Considerations - Sending Sensitive Information HOVER Training Handout Laptop Security and Safety Reporting Spam Safe Computing at Home Guide Summary of Information Security Practices for Employees Top 10 CyberSecurity Tips Help Desk Phone: 216-987-HELP (4357) Email: helpdesk@tri-c.edu (password resets cannot be done via email) Tier I support hours: 24/7 Tier II support hours: Monday - Friday, 8:30am to 5:00pm IT System Maintenance Normally scheduled maintenance occurs Thursday from 4:30am - 6:30am, Friday from 1:00am - 6:30am, the second Saturday of every month from 5:00am - 9:00am, and the third Sunday of every month from 5:00am - 9:00am. During these posted times, College systems may not be...